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How to identify people with leadership abilities
By Jeff Earlywine I thought this might help you as you build an incredible staff... 1. Assess ability – Choose team players well, according to how well their strengths and skills fit the goals and tasks of your organization. Ask yourself, “Why does this person want the job? Ambition, a love for this kind of work, a sense of calling, an eagerness to succeed in our organization? Or has this person simply failed in three or four previous jobs?” Raising The Bar - Yours And Your Staff's
By Jeff Earlywine One of the most popular events in the Olympics is the pole vault event. We all watch with amazement and anticipation as the competitor runs full speed down the track with a long pole in his hands. Then the jumper hangs on for dear life as he lowers the pole downwards into a hole that propels him high up in the air, high enough to clear the bar just in front of him. The jumper then has a soft landing on his back ready to jump even higher the next time.
Are You Crushing Your Competition
“Employee Critical Drivers and Performance Bonuses” By Jeff Earlywine This is the last in the series on Crushing Your Competition. You may be asking, “Why did he end this series on this topic by discussing employees?” That is a very good question. I have heard it said, and I am a full believer that if you have happy employees you will have happy and satisfied customers. So… how do you get happy employees? That is the question that drives many business owners and bosses crazy. It is not one that is easy to get a handle on because every employee has different likes/dislikes, tastes, personalities, and backgrounds. So how do you put one thing in place in your business that assures that your staff will be happy and motivated? Are You Crushing Your Competition
“Measurements of customer’s satisfaction” By Jeff Earlywine Most companies say they believe in great customer service, but few set up a system to insure that they provide it and achieve customer satisfaction. Delivering great customer service takes both understanding what your customers want and a way to see that they receive it. It’s widely accepted that it is at least five times more profitable to sell to an existing customer than to find a new customer. More important, the difference between satisfied customers and Raving Fan customers can make a big difference in customer repeat business and your profits. Are You Crushing Your Competition?
“Constantly Training Your Team” By Jeff Earlywine Continuing to coach you through the thought of “crushing your competition” you must realize that you can’t do it alone – and who would want to. There have been people that have climbed the over 29,000 feet of Mount Everest, and did it all alone. When each of those people got to the top they realized that they have done what most will never even try. They climbed the tallest mountain in the entire world!!! – but they don’t have anyone there to share it with. They don’t have a person there to do the “happy dance” with! All they can do is look around at the wide open space, take a selfie and then walk back down. How disappointing is that? It works the same way in your business. Why build it alone, why even attempt that? In fact, I would tell you, if could build a business alone it would not be worth it. The joy in getting to the top (whatever that looks like to you) is celebrating with those that arrived there with you. So… Are You Crushing Your Competition?
“Creating The Right Culture” How do you crush your competition with your culture??? Actually, that is not the right question to ask. Some better questions to ask, that will result in you crushing your competition are:
Two Tips To Grow Your Business
By Jeff Earlywine Successful Businesses Begin With The Basics #1 – Daily look at your numbers and data There are many important aspects to running a successful business today. But one practice, if done consistently, will almost guarantee that you will move ahead of your competition. “What is it,” you ask?? The answer is so basic it is often dismissed as not important – review daily important and vital information about your business. This is a common practice in huge corporations, but now there is a fully customizable tool designed for small to mid-size business. Are You Crushing Your Competition?
By Jeff Earlywine Now before you stop reading, hear me out. You know the difference between really good customer service and bad customer service. It is what you want each and every time you go in a store, out to eat or call that toll-free customer service number because the item you bought is damaged. Smart business owners take the idea of customer service to new levels. Let me share with you two extremes of customer service. First, a friend of mine tells this story about his recent stay at a Ritz-Carlton. |
