What Makes One Business Better Than Another?

What Makes One Business Better Than Another?

​I have been thinking about what makes one business better than another. In the town I live in there are many tree trimming companies (actually a different type business but I don’t want to reveal anything about these companies). Some of the tree trimming companies look like “one-man-shows”. 
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The company truck is all beat up, the worker(s) looks like he/they just got out of a bar fight and I could just imagine what the operations and finances look like. You see these type companies everywhere - the name of the business may be different but the appearance is the same.
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