Leading Your Business From A Hospital Bed
I have a client that has recently had a string of bad luck with his health. He has went home with a fever and temperature of over 106 degrees!!! They just can’t seem to find out what is wrong. As I spoke to him in his hospital room I asked him this question, “Is there anything that I can do for you? His answer was simple but profound, “Jeff, just make sure we take care of our customers.”
This simple response comes down to one thing really - his staff. Granted, there is not much he can do right now to change things but what should he be doing all along to make sure his customers are taken care of?
I began to really consider what all business owners could do today in the event they end up in a hospital bed tomorrow? Then it occurred to me - motivation of the staff. Yep, it is so simple; like most great ideas are. But how do you motivate your staff so they give top-notch customer service, care for the business and keep making a profit if you have to be out or away for a while?
Studies have showed that the greatest way to motivate your staff is by showing appreciation (money is way down on the list). The following are six tips to giving sincere appreciation that will motivate your team to soar to higher levels and achieve more:
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